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FAQ

  • How long do the Eternal Roses last? How do I care for the Eternal Roses?
    Our roses can last up to three years if a few simple rules are followed: Limit touching No direct sunlight No water Touching is really the worst thing for preserved flowers, so we suggest keeping it at a minimum to allow them to last as long as possible. All environments are different, and the forever roses will be affected differently by them. Some climates may allow for a longer lasting rose, while others may not. Heating, air conditioning, humidity, and many other factors of an environment can affect these roses.
  • Are returns accepted?
    Due to COVID-19 returns are not accepted at this moment.
  • Can I pick up my order instead of having it shipped?
    Yes, as long as the proper safety percautions are followed and you are in the vicinity of the GTA you may pick up your order.
  • What forms of payment are accepted?
    Currently just etransfer and paypal are accepted.
  • What do I do if I need a large amount of arrangments for an event?
    Contact us with the description of the order you'd like to place, specific details, size and flowers as well as when the order is needed by. We would then send you your invoice and start producing your order.
  • How do I care for my customized arragnments?
    Remove your floral arrangement from packaging and top up the vase with tepid water. Display in a cool place away from direct sunlight and drafts such as heating and air conditioning. Add water daily to ensure longevity. We strive to use the highest quality product available. If you need further instructions or have any questions about how to keep your floral arrangement fresh and beautiful please feel free to contact our team! Should you have any concerns about your flowers please contact us within 24 hours.
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